Job Description
Job Description
At Central Body, our reputation is built on 40+ years of trusted collision repair, exceptional service, and a commitment to doing things the right way. We’re a locally owned, family-oriented shop that values integrity, craftsmanship, and teamwork. We’re looking for a Customer Service Representative to join our growing team. You’ll receive:
- Work-Life Balance: Enjoy generous Paid Time Off (PTO) and paid holidays.
- Retirement Support: Build your future with a 401(k) plan that includes an employer match.
- Health Coverage You Can Count On: Access quality medical insurance through UnitedHealthcare, plus group-rate dental and vision plans.
- Investing in Your Growth: Take advantage of tuition assistance to further your career. Promotion potential through our multiple locations!
JOB DUTIES
- Communication Coordination: Operate multi-line telephone, route calls to the appropriate person or location and take messages
- Reception | Client Services Meet and greet customers, vendors, job applicants, employees from other locations and visitors with professionalism and courtesy. Arrange rental cars when needed for customers. Organize and maintain a professional workspace.
- Administrative Support: Enter invoices from vendors. Receive and enter payments from customers and insurance companies. Create work order files. Assist with accounts payable. Assist other staff as necessary. Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
- Knowledge: High school diploma or equivalent. Consistent work history and ability to provide references.
- Skills: Exemplary planning and time management skills. Exhibits superior verbal communication and phone skills. Exceptional customer service skills. Ability to multi-task, remain organized, and prioritize daily workload. Sound judgment and problem-solving ability. Demonstrate ability to be flexible and adapt to an ever-changing work environment. Strong work ethic; diplomatic; team and service oriented; build strong relationships.
- Ability: This position is onsite at the listed location. The schedule is Monday-Friday 8am-5pm. A pre-employment driving/criminal background check and drug screen are required.
If you are interested in learning more, apply now!
#hc217920