Clinical Supervisor
Job Description
Job Description
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive.
We are currently seeking a Clinical Supervisor to join our team. This leadership role is ideal for an experienced nurse who is passionate about supporting clinical teams, driving quality improvement, and ensuring a positive patient experience.
Job Summary
The Clinical Supervisor provides daily leadership and operational support for the practice site. In partnership with the Practice Manager, this role helps guide the site's clinical operations, fosters collaboration among staff, and ensures efficiency, compliance, and exceptional patient outcomes. The Clinical Supervisor is responsible for supervising clinical support staff, monitoring workflows, and serving as a patient advocate all while maintaining a culture of teamwork and continuous improvement.
Job Responsibilities (include but are not limited to):
Team Supervision & Clinical Operations
- Oversee daily clinical workflows, including staff assignments, patient scheduling, room assignments, medication and supply management, and lab testing
- Supervise staff activities to ensure compliance with JPCHC standards and patient safety practices
- Monitor infection control compliance and environment of care regulations
- Provide training and mentorship for new employees and conduct competency assessments
- Support inventory management, ordering, and oversight of clinical supplies and vaccines (including VFC program and CHIRP)
- Monitor vaccine and medication logs, quality controls, and implement corrective actions as needed
- Participate in staff hiring, development, evaluation, and disciplinary processes
- Serve as a liaison between clinical and non-clinical staff and providers
Quality & Improvement
- Support quality improvement initiatives, chart audits, and reporting in collaboration with the Quality Department
- Participate in mock trainings, data collection, and program evaluations related to Patient-Centered Medical Home and Medical Neighborhood initiatives
- Identify process gaps, recommend improvements, and implement solutions
Patient Advocacy
- Act as a patient advocate by assisting with navigation of the healthcare system
- Provide patient education using evidence-based practices and approved JPCHC resources
- Ensure accurate and timely documentation of patient encounters and communications in the EMR
Required Skills and Qualifications
- Current state licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) required
- Basic Life Support (BLS) certification through AHA required
- At least 2 years of supervisory, charge nurse, or team lead experience in an ambulatory or acute care setting
- Strong critical thinking, decision-making, and problem-solving skills
- Excellent communication and organizational skills
- Ability to manage multiple priorities in a fast-paced, high-pressure environment
- Knowledge of the Indiana Nurse Practice Act and infection control standards
- Commitment to patient safety, teamwork, and quality outcomes
Education and Experience
- Graduation from an accredited nursing program required
- 2–5 years of supervisory experience in an ambulatory or acute care setting preferred
What We Offer:
- Highly competitive and comprehensive medical, dental, vision, benefit plans
- Generous paid time off, including vacation and sick time
- 401(k) with a 6% contribution
- Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.