Job Description
Job DescriptionJoin Our Team as a Hexagon Products Consultant in Houston, TX
iSphere is excited to offer a 12-month hybrid opportunity for a skilled consultant to collaborate closely with our clients, delivering tailored solutions using Hexagon's innovative product range. This role is perfect for someone with expertise in Hexagon technologies, strong problem-solving abilities, and a passion for guiding clients through successful product implementations, training, and optimization. Become a trusted advisor and help our clients maximize their productivity and business outcomes with Hexagon's solutions.
Key Responsibilities
- Consultation & Advisory:
- Understand client requirements and business processes to provide expert guidance on Hexagon solutions.
- Advise clients on the best Hexagon products and services for their needs, offering tailored solutions to complex problems.
- Develop strategies for implementations and optimizations.
- Implementation & Support:
- Lead product deployments and configuration of Hexagon software to ensure seamless integration within the client's environment.
- Provide post-implementation support, ensuring proper functionality, user adoption, and problem resolution.
- Troubleshoot technical issues and recommend improvements for system performance.
- Training & Knowledge Transfer:
- Deliver user training sessions on Hexagon products and solutions, ensuring clients are equipped with the necessary skills.
- Prepare and present documentation, including user guides, best practices, and troubleshooting resources.
- Customer Success:
- Maintain strong relationships with key client stakeholders, ensuring a high level of customer satisfaction.
- Monitor product performance and provide recommendations for continuous improvement.
- Project Management:
- Collaborate with project teams to ensure timely delivery of services and projects.
- Track project milestones and ensure deliverables meet client expectations.
Qualifications
- Experience:
- 3 years of experience working with Hexagon products, including HxGN, GeoMedia, Intergraph, etc.
- Previous experience in consulting, system integration, or implementation of geospatial/engineering software solutions.
- Strong understanding of business processes with Hexagon products.
- Skills & Competencies:
- In-depth knowledge of Hexagon product suite and integration with various technologies and platforms.
- Strong problem-solving, analytical, and troubleshooting skills.
- Excellent communication and presentation skills, with the ability to explain complex concepts to non-technical stakeholders.
- Ability to travel as needed.
- Education:
- Bachelor's degree in Engineering, Geospatial Sciences, Computer Science, or related field.
- Certifications (Preferred):
- Certification in Hexagon products or related technologies.