Project Coordinator (LMS & Learning Operations) - PC 26-01047

Job Description

Job DescriptionJob Title: Project Coordinator (LMS & Learning Operations)

Location: Boston, MA - Hybrid
Duration: 5-month contract (tentative)

Team Overview

This role sits within a Learning & Development (L&D) team that delivers enterprise financial application training to 4,500+ external department users. Training covers policy and system usage for reporting, financial, and payroll management systems and is delivered through live virtual instructor-led sessions and self-paced learning via an enterprise Learning Management System (LMS).

Position Summary

We are seeking a Project / Program Coordinator to provide Learning Management System (LMS) support and instructional design assistance. This role supports the day-to-day operation of an enterprise LMS platform and assists in the production and quality assurance of training materials.

The ideal candidate is a detail-oriented “power user” who is comfortable navigating complex systems, enrolling users, generating reports, maintaining learning content, and supporting learners. This position follows organizational policies and procedures and is eligible for participation in a flexible worksite policy.

Key Responsibilities1. LMS Content & User Support

• Upload and manage SCORM/xAPI packages and digital assets (PDFs, videos) within the LMS

• Manually and bulk-enroll users into courses and learning paths

• Generate user transcript reports upon request

• Produce weekly and bi-weekly enrollment and completion reports; identify trends and participation levels across departments

• Provide learner support for course access, launches, and navigation issues

2. Instructional Design & Tool Support

• Review and QA updated eLearning content built in Articulate Storyline

• Ensure content accuracy, grammar, functional links, closed captioning, and alignment with application workflows

• Apply corporate PowerPoint templates and optimize presentations for virtual classrooms and document repositories

• Perform basic accessibility checks prior to publishing content

3. Data & Documentation Support

• Use Excel to reconcile HR user lists with LMS enrollment data

• Maintain organized project documentation and version control within SharePoint

• Manage source files including Storyline projects, PowerPoint decks, and CSV files

4. Quality Assurance (QA)

• Test courses to ensure virtual classroom links (Zoom/Adobe Connect) function correctly

• Verify calendar invitations and course completion tracking within the LMS

• Manage course retirements based on completion timelines or fiscal/seasonal schedules

• Periodically validate external links embedded within course content

Required Qualifications

• Proven experience supporting an enterprise LMS in a coordinator or operational role

• Experience managing digital learning content (SCORM/xAPI, videos, PDFs, assessments)

• Understanding of instructional design fundamentals and content quality assurance

• Strong attention to detail across data entry, reporting, content review, and version control

• Experience providing learner support and troubleshooting LMS issues

• Strong written and verbal communication skills with professional stakeholder engagement

• Ability to manage multiple tasks, prioritize deadlines, and work independently

• Experience with Adobe Learning Manager (ALM) or a comparable LMS

• Familiarity with Articulate Storyline or similar eLearning authoring tools

• Knowledge of accessibility standards (WCAG) and basic accessibility validation

• Experience with QA processes for digital learning content

• Background in Learning & Development, instructional design, or training operations

• Experience in regulated environments (government, higher education, financial services, etc.)

• Understanding of virtual classroom platforms and LMS integrations

Minimum Entrance Requirements

• 5+ years of experience in a Project / Program Coordinator role OR

• Bachelor’s degree in communications, business administration, or a related field (preferred)

• Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)

• Demonstrated professionalism, integrity, and collaborative working style

For more details reach at resumes@navitassols.com.

About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.