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Receptionist - Plymouth, MN

Aston Carter
locationMinneapolis, MN, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionJob Title: Receptionist
Job Description

This contract Receptionist role provides high-level front desk and administrative support in a professional office environment. You will serve as the first point of contact for visitors, deliver friendly and efficient face-to-face customer service, and support day-to-day office operations while the current receptionist is on medical leave. The position follows a Monday through Friday schedule from 7:00 a.m. to 3:30 p.m. and requires a personable, proactive individual who is comfortable working closely with security and maintaining a welcoming, organized reception area.

Responsibilities

  • Greet and warmly welcome visitors, ensuring they feel comfortable and informed upon arrival.
  • Direct visitors to the appropriate person, department, or meeting room in a professional and efficient manner.
  • Verify visitor identification and work alongside the on-site security guard to support front desk security procedures.
  • Maintain an accurate visitor log and call record, and issue security passes or badges as needed.
  • Provide information to visitors and employees, responding to inquiries clearly and courteously.
  • Answer and manage the telephone or console switchboard when required, ensuring calls are handled or directed appropriately.
  • Receive and send packages via couriers, ensuring accurate documentation and timely distribution.
  • Maintain the boardroom schedule, including booking and coordinating meeting room usage.
  • Oversee boardroom equipment and ensure it is available, organized, and in working order for meetings.
  • Perform general clerical tasks such as typing, filing, photocopying, and organizing documents.
  • Prepare mailers, bind documents, and support the preparation of materials for meetings or presentations.
  • Stock and maintain kitchenette areas, ensuring supplies are available and the space remains tidy.
  • Handle information requests promptly and accurately, maintaining confidentiality at all times.
  • Conduct basic research or information gathering to support administrative needs as requested.
  • Work independently to manage daily tasks and prioritize responsibilities in a fast-paced front desk environment.
  • Keep reception and common areas neat, organized, and presentable throughout the day.

Essential Skills

  • Strong verbal and written communication skills, with the ability to interact professionally with visitors and colleagues.
  • Proven customer service skills, with experience providing face-to-face support in a front desk or client-facing role.
  • Effective multi-tasking abilities, with the capacity to handle multiple visitors, tasks, and requests simultaneously.
  • Strong interpersonal skills and a personable, pleasant demeanor when greeting and assisting visitors.
  • Ability to work independently, manage one’s time, and prioritize tasks without constant supervision.
  • Ability to keep information organized, maintain accurate records, and handle confidential information appropriately.
  • Proficiency with computer applications, including Microsoft Word, Excel, and PowerPoint.
  • Familiarity with Microsoft Teams and Outlook for scheduling, communication, and coordination.
  • High school diploma or equivalent required.
  • 5–7 years of experience in customer service, administrative support, receptionist, or front desk roles.

Additional Skills & Qualifications

  • Demonstrated initiative and a proactive approach to identifying and completing tasks without being prompted.
  • Comfort working alongside security personnel and following front desk security protocols.
  • Experience maintaining meeting room schedules and coordinating use of shared spaces.
  • Attention to detail when verifying IDs, issuing badges, and maintaining visitor logs.
  • Ability to remain calm, courteous, and professional when dealing with a variety of visitors and situations.
  • Experience supporting administrative tasks such as photocopying, binding, and preparing mailers.
  • Comfort working in a role focused primarily on in-person, face-to-face interactions rather than phone-based support.

Work Environment

This role is a strictly contract position covering a receptionist’s medical leave, with the current receptionist expected to return in September. The schedule is Monday through Friday from 7:00 a.m. to 3:30 p.m., providing a consistent daytime work pattern. The position is based on-site in a professional office setting with onsite parking available for convenience. The environment is front-facing and highly interactive, with all customer service delivered face-to-face rather than through phone-based support. You will work at the main reception area alongside a security guard, using standard office equipment and tools such as computers, Microsoft Word, Excel, PowerPoint, Microsoft Teams, Outlook, photocopiers, and printers. The role involves regular movement between reception, meeting rooms, and kitchenette areas to support office operations and maintain a clean, organized, and welcoming workspace. A professional appearance and demeanor are expected to align with the office’s corporate environment and frequent visitor interaction. Initial interviews are conducted virtually.

Job Type & Location

This is a Contract position based out of Plymouth, MN.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Plymouth,MN.

Application Deadline

This position is anticipated to close on May 31, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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