Job Description
Job Description
Duties
- Manage office operations, including being the first point of contact for customers, providing support to service technicians, and maintaining customer relationships with our clients.
- Operate phone efficiently to notate calls and take messages accurately
- Maintain calendar management and scheduling for appointments, meetings, and events using Google Workspace and Housecall Pro
- Perform data entry, filing, and document proofreading to ensure accuracy and organization
- Utilize QuickBooks for basic bookkeeping tasks and financial record keeping
- Support office management tasks such as reviewing emails, scheduling service appointments, scanning receipts, filing receipts, supply ordering, and record keeping
- Provide customer support via phone, email, or in person, ensuring a positive experience for clients and visitors
- Assist with clerical duties including typing, calling, texting, emailing, scanning and filing, inputting appointments and client information.
- Coordinate with team members to streamline administrative processes and improve overall office efficiency
- Handle personal assistant responsibilities as needed to support executive staff
Requirements
- Proven office experience with strong organizational skills and attention to detail
- Proficiency in Google Workspace, and data entry tools
- Experience with QuickBooks or similar bookkeeping software is preferred but not required.
- Excellent phone etiquette
- Bilingual abilities are a plus to serve diverse client needs
- Strong computer literacy and familiarity with office management software
- Previous clerical or administrative experience in a professional setting is required
- Ability to multitask efficiently while maintaining accuracy in a fast-paced environment
- Excellent organizational skills with the ability to prioritize tasks effectively
- Experience in property management and or contractor trade office experience is advantageous but not mandatory
- Personal assistant or calendar management experience is beneficial