Job Description
Job DescriptionWe are looking for a dedicated Office Clerk to join our team in Scotts Valley, California. In this role, you will play a crucial part in ensuring smooth administrative operations, supporting billing processes, and maintaining excellent client relationships. If you are detail-oriented, organized, and thrive in a dynamic environment, this opportunity is perfect for you.
Responsibilities:
• Coordinate and schedule meetings with clients, ensuring timely follow-ups and project updates.
• Maintain accurate records of client communications and project details in the company's system.
• Oversee daily office operations, including managing inventory, ordering supplies, and ensuring proper functioning of office equipment.
• Organize and update files to ensure all documentation is easily accessible and current.
• Assist with team scheduling, meeting coordination, and the preparation of agendas.
• Support billing processes, expense tracking, and other administrative tasks as required.
• Provide clients and customers with information about company services and ongoing projects.
• Address client inquiries and concerns promptly, escalating complex issues when necessary.
• Ensure a welcoming and organized environment for both clients and team members.• Minimum of 2 years of experience in an administrative role, preferably within the construction or contracting industry.
• Strong organizational abilities with the capacity to multitask in a fast-paced setting.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with database management systems.
• Customer-focused attitude with strong problem-solving capabilities.
• High level of dependability and attention to detail, with the ability to prioritize tasks and meet deadlines.
• Experience with multi-line phone systems and managing inbound calls.
• Background in using construction-specific software is a plus.