Job Description
Job DescriptionJob Title: Front Desk ReceptionistPosition SummaryBESTAFF is seeking a professional and customer-focused Front Desk Receptionist to serve as the first point of contact for visitors, employees, and vendors at our Indianapolis facility. This role requires strong computer skills, excellent communication abilities, and experience managing controlled building access. The ideal candidate will maintain a welcoming environment while ensuring security and operational efficiency at the front desk.Key Responsibilities
- Greet and assist visitors, clients, and employees in a professional and friendly manner
- Manage front desk operations and maintain a clean, organized reception area
- Control and monitor facility access, including issuing visitor badges and maintaining access logs
- Answer and direct incoming calls promptly and professionally
- Provide administrative support as needed (data entry, email communication, filing, scheduling, etc.)
- Monitor and enforce company security and visitor protocols
- Coordinate with internal departments to ensure smooth communication and guest handling
- Handle customer inquiries and provide high-quality customer service at all times
Qualifications
- Previous experience in a front desk, receptionist, or customer-facing role preferred
- Strong computer skills (Microsoft Office Suite, email systems, data entry, badge/access systems)
- Experience with controlled access or security procedures is a plus
- Excellent verbal and written communication skills
- Professional appearance and ability to dress appropriately for a business environment
- Strong organizational skills and attention to detail
- Ability to multitask and remain calm in a fast-paced setting
Key Competencies
- Customer service orientation
- Professional demeanor
- Reliability and punctuality
- Confidentiality and discretion
- Problem-solving skills
Work Environment
- Business casual or professional attire required
- Standard business hours 7:00AM-3:30PM
- Pay rate: $17.00 hourly
BESTAFF is an equal opportunity employer
#ZRCompany DescriptionGreat Environment!
Company Description
Great Environment!