Support Staff Specialist & Content Creator

Job Description

Job DescriptionSalary: $18-$20/hour

Support Staff

Organization Overview

Roots is an interdisciplinary specialty clinic which provides bottom-up therapy and treatment. We believe that in order to find healing and maximize growth and development, the root of any issue must be identified and resolved. It is our belief that everyone brings unique skills and the best qualities to our practices where we offer premium-level treatment services to provide comprehensive care, including clinical treatment, rehab therapies, and other complementary services.

General Requirements:

• High School diploma
• Maintain regular attendance and meet deadlines efficiently
• Demonstrate ability to identify needs, take initiative, and work independently with a proactive mindset

Roots Qualifications:

• Experience working in the clinical, social services, healthcare, or rehab field(s), whether in previous paid work or volunteer work/internship.
• Experience in using an EHR system
• Expertise in using Canva

Job Expectations:

• Providing top-tier customer service by proficiently managing scheduling, handling phone and email inquiries, and resolving client requests in a timely, professional, and empathetic manner
• Using Canva to create visually appealing flyers, social media graphics, marketing materials, and other content as needed
• General/basic office cleaning
• Maintaining a friendly front office atmosphere and environment
• Assisting the practice owner with projects as assigned
• High attention to detail to ensure accurate patient records
• Exceptional oral and written communication skills
• Ability to successfully utilize EHR (electronic health record) system for scheduling, documentation, and patient record management
• Excellent time management skills