Job Description
Job Description
We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!
Compensation:
$14 - $15 hourly
Responsibilities:
- Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
- Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
- Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
- Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
- Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
Qualifications:
- Possesses a strong work ethic with exemplary organizational, time management, and communication skills
- Must have a strong focus on putting the guest first with exceptional customer service experience
- 1 year experience as a houseperson or housekeeper strongly desired
- High school diploma, GED, or equivalent
- Good understanding of cleaning techniques and products
About Company
Nestled at 6,700 feet in Kyle Canyon, The Retreat on Charleston Peak offers a serene escape just 45 minutes from the Las Vegas Strip. Surrounded by the Spring Mountains National Forest, our rustic lodge provides a tranquil haven from city life. Guests can savor gourmet meals at the Canyon Restaurant, enjoy a cool drink amidst mountain vistas, relax in the bar room with a pool table, TVs, and other games, or explore nearby hiking trails. With three incredible event spaces, The Retreat is the perfect destination for weddings, celebrations, and special gatherings.
Our Values embody:
- Integrity: We are honest, genuine, and transparent in our interactions.
- Concern for Others: We care for each other and our guests.
- Collaboration: We value diversity and the “come as you are” spirit and personality.
- Accountability: We make mistakes, learn from them, and strive for continuous improvement.
- Hospitality Soul:We have fun creating lifelong memories for each other and for our guests.