Job Description
Job Title: Medical Receptionist
Supervisor: Office Manager
Job Summary:
Naples Orthopedics is looking for an experienced medical front desk person. Experience with Health Insurance is a must.
The medical receptionist will be responsible for greeting patients and visitors, scheduling patient appointments, calling patients to remind them of appointments, collecting patient co-pays, answering and routing calls, making transactions, and keeping paperwork organized.
Primary Responsibilities:
- Greeting patients, family and visitors
- Answering telephone calls and direct calls to appropriate staff
- Scheduling and confirming patient appointments
- Receive insurance co-pay payments and post amounts paid to patient accounts
- Interview patients to complete insurance and privacy forms
- Compile and record medical charts, reports, and correspondence
- Scan documents into electronic health records
- Maintain work area in a safe, clean and orderly fashion
- Attending staff meetings as required
- Other duties designated by the supervisor
Skills:
- Excellent communication skills
- Telephone & computer proficiency
- Typing skills
- Scheduling patients
- Customer service