Job Description
Appliance Refrigeration Repair Technician
We are looking for Appliance Repair Technician candidates with exceptional customer service skills.
Qualifications
- 2+ years experience as a Full Line Appliance Repair Technician (refrigeration, cooking, cleaning, laundry)
- Willing to undergo a pre-employment drug screen, criminal background check, and drivers license check
- Willing to be enthusiastic and customer service focused
- Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds
Responsibilities
- Accurately diagnose and repair home appliances
- Maintain a high level of customer satisfaction
- Ability to communicate effectively - with customers, tech support, dispatch routing and management.
- Ability to make decisions in a timely fashion
- Ability to work both independently and on a team
- Basic Computer Skills and iPad working knowledge
- Technical/Mechanical Aptitude
- Dispatch from your home to customer locations in order to repair residential home appliances
- Process transactions related to the in-home repairs
- Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.
Why Work for Guinco Service?
- Hear from our employees! Click Here
At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.
- Exceptional Benefits Offered
- Full benefits package
- Health insurance (50% paid by the company for employees)
- Dental insurance (50% paid by the company for employees)
- Vision insurance (50% paid by the company for employees)
- Health Savings Account (HSA) (company contributions)
- Company Paid Life Insurance /AD&D
- Long Term Disability
- Voluntary Benefits
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Company Match 401K Plan
- Paid Time Off
- Holiday pay
- Bereavement Leave
- Maternity/Paternity Leave
- Company Provided Equipment
- Uniforms (company provided)
- Vehicle (company provided)
- Truck stock
- Tablet
- Full benefits package
Additional Info:
- We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nations two largest appliance parts distributors.
- We do in-office part pre-screens and we pre-order parts for the majority of calls run by our field technicians.
- We are paperless and all service orders and data are done electronically.