Job Description
About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.
Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.
Bartell Hotels is an equal opportunity employer.
Primary Objective of Room Attendant Position
To maximize customer satisfaction by providing neat and clean customer rooms in accordance with the standards of Bartell Hotels
Responsibilities
- Insures customer satisfaction by cleaning customer rooms daily according to operational policies and standards
- Removes soiled bed and bath linens and replaces with clean linens as required
- Removes accumulated trash and debris from room as required
- Cleans bathroom area, dusts all surfaces and vacuums room as required
- Replenishes promotional materials and literature and room amenities
- Reports maintenance requests and replacement orders
- Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling
- Leaves all customer belongings in stay over rooms unless they have been discarded in the trash
- Maximizes job efficiency and neat, orderly appearance by maintaining well-stocked and clean supply cart and linen closet
- Maintains vacuum cleaner by replacing and/or emptying bag daily, cleaning and placing according to S.O.P.'s
- Notifies Housekeeping Department immediately if any stock shortages exist
- Pulls any damaged or rewash linen and returns them to the Housekeeping Department
- Insures safety and security by securing the locks on linen closets and linen chute doors
- Reports all "Do Not Disturb" or bolted door rooms to Housekeeping department as required
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Other duties may be assigned as needed
Physical Demands & Work Environment
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, as well as frequently lifting and/or moving up to 50 pounds. The employee must also be able to go up and down a flight of stairs while carrying 50 pounds. The employee is sometimes exposed to outside weather conditions and the noise level in the work environment is usually moderate.