Job Description
Job Title: 2024 Event Staff Crew Member
Department: Events
Charlotte Motor Speedway is the heart of Speedway Motorsports’ nationwide network of entertainment venues. The company maintains a consistent focus on four core principles:
• Take care of teammates
• Be known for remarkable events
• Positively impact the community
• Profitably improve
Position Summary:
Charlotte Motor Speedway is seeking individuals for our upcoming spring events at Charlotte motor Speedway. We are looking for enthusiastic, hard-working and outgoing individuals. Crew members will work events at the Charlotte Motor Speedway, the Dirt Track at Charlotte, and zMAX Dragway. Position works well for college students to make additional income while allowing for flexibility with class schedule or retirees who are looking for make their own schedule.
The ideal candidate will adopt a GLOBE mentality. GLOBE stands for Generously Lending Our Best Efforts. This is done by holding themselves and their teammates accountable for taking our best practices “the last mile” – optimizing them for maximum value to all of our stakeholders while sharing insights on how to improve our company. The ideal candidate will also be a productive and proactive self-starter who is passionate about his/her duties and willing to put forth the extra effort to achieve excellence.
Qualifications:
- 16 years of age
- Strong customer service background
- Team player, have a positive attitude, use good judgment, and be professional
- Ability to stand for an extended period of time and work outside in various weather conditions
- Must pass a background check
- Flexible work schedule, including weekends
- Applicants must live within a reasonable driving distance from Charlotte Motor Speedway
Spring 2024 Event Dates:
Charlotte AutoFair – April 4-7
NHRA 4-Wide Nationals – April 26-28
Breakaway Another World Music Festival – May 3-4
Coke 600 NASCAR Race Weekend – May 24-26
Available Positions:
Security Guard
- Circulate among fans, visitors and employees to preserve order and protect property
- Assist with incident investigations, report findings, makes recommendations and takes corrective actions as directed
- Responsible for gate control to ensure that only people with proper credentials have access to restricted areas
Parking Attendant
- Direct Charlotte Motor Speedway guests to proper parking lots safely and efficiently
- Direct individuals with special parking passes to proper locations
- Sell parking stickers to fans as they enter Charlotte Motor Speedway
Tram Director
- Ensure guests safely enter and exit trams
- Interact with guests as they ride trams
- Communicate with tram driver on when to start and stop vehicle
Ticket Scanner
- Greet guests at entry gates
- Check coolers for size and contents
- Scans or stubs guest tickets
Usher
- Assist fans in finding their seat location
- Provides direction and answers to guests who need assistance within the concourse and grandstand seating area
- Helps create a fun, safe, and smoke-free environment for our fans
Information Booth Attendant
- Assists guests with general questions about the facility, their seats and race day activities
- Hands out maps, schedules, and promotional materials
- Assists guests with golf cart rides and info about transportation options before, during and after the event
Ticket Booth Sales Representative
- Sell tickets on Ticketmaster Archtics Systems during event walk-up
- Provide & maintain the highest level of customer service to fans & guests
- Distribute will call and troubleshoot/manage customer expectations when issues arise
Mobile Ticketing Gate Support
- Assist guests with any mobile ticketing issues at venue entrances