Job Description
Key Responsibilities:
Tax Regulation Knowledge:
- Stay up-to-date with federal, state, and local motor fuel tax laws and regulations.
- Interpret and apply tax regulations to refund requests.
Refund Application Processing:
- Receive and review motor fuel tax refund applications from eligible entities.
- Verify the accuracy and completeness of refund applications, ensuring all required documentation is included.
- Process refund applications in a timely and accurate manner.
Calculation of Refunds:
- Accurately calculate the refund amount based on the information provided in the application.
- Ensure that all tax credits and deductions are appropriately applied.
Record Keeping:
- Maintain organized records of all refund applications and related documentation.
- Generate reports and documentation for internal and external auditing purposes.
Communication:
- Respond to inquiries from applicants and provide assistance in understanding the refund process.
- Communicate with tax authorities, auditors, and relevant government agencies as needed.
Compliance Monitoring:
- Conduct regular reviews to ensure ongoing compliance with tax regulations.
- Address any discrepancies or issues promptly to maintain accuracy and compliance.
Customer Service:
- Provide excellent customer service to applicants, assisting them throughout the refund process.
- Address concerns and questions professionally and promptly.
Reporting:
- Prepare regular reports on refund application processing, approvals, and denials.
- Maintain data for statistical analysis and reporting purposes.
Quality Assurance:
- Implement quality control measures to minimize errors in refund calculations and application processing.
- Identify areas for process improvement and propose solutions.
Documentation and Filing:
- Ensure that all documents are properly filed and stored in accordance with record-keeping requirements.
Qualifications:
- A bachelor's degree in accounting, finance, or a related field is preferred.
- Previous experience in tax compliance, accounting, or finance is highly advantageous.
- Strong analytical and mathematical skills are essential for accurate refund calculations.
- Excellent attention to detail and organizational skills.
- Knowledge of tax software and financial management software.
- Strong communication and customer service skills.
- Familiarity with government tax regulations and compliance standards.
- Ability to work independently and manage time effectively.
- Integrity and a commitment to maintaining confidentiality of sensitive information.
Motor Fuel Tax Refund Personnel play a critical role in ensuring that businesses receive accurate refunds and that government tax revenue is appropriately managed. They must stay current with changing tax regulations and provide professional, efficient service to applicants while maintaining compliance and accuracy.