Job Description
Troubleshoots and solves various technology and network hardware and software related problems. Tests, implements and maintains business technology solutions. Develop, write and maintain computer programs to display, store, locate, and retrieve specific documents, data and information.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following, however, other duties may apply.)
- Install, configure, maintain and administer various server and workstation operating systems, managing Active Directory and roaming profiles
- Install, configure and maintain various server and/or workstation based business related software applications
- Install, configure and maintain network hardware and software, both hardwired and wireless communications for all business technology, including handheld scanners, laptops, cell phones and others
- Review technology related problems and recommend solutions based on review of technical publications, existing knowledge, and collaboration with others as required
- Based on instructions and specifications, develop, write and maintain computer software code to display, store, locate, and retrieve specific documents, data and information
- Maintain and enhance corporate website based on detailed specifications
- Manage corporate MS SQL database using proper database management techniques
- Manage system backup and recovery systems
- Develop and maintain internal technical and user documentation
- Train and instruct end users on the proper use of business technology products, both hardware and software
- Work closely with Vice-President/CIO on projects as required
- Demonstrate ability to deal tactfully, patiently, and respectfully with co-workers and customers
- Remain flexible enough to assist, as directed, with performing other miscellaneous tasks that may arise in the course of daily work schedules
- This position requires that an individual show personal initiative and continually prepare and train for new business technology. Review technical publications and articles to stay abreast of developments in the industry