Job Description
Van Dispatch Support ClerkJOB DESCRIPTION SUMMARYThe basic function of the Van Dispatch Support Clerk is to support the logistics department with the shipping of freight. The Van Dispatch Support Clerk performs a variety of logistical, clerical, basic accounting and administrative duties. REQUIREMENTSExperience:Requires a High School Diploma or equivalent. (with business classes preferred)At least (1-3) years’ experience in a clerical or administrative role.At least (1-3) years’ experience with MS Office applications; Excel, Outlook, PowerPoint, and Word. (Experience must include computer skills, word processing and spreadsheet knowledge)Required Skills / Abilities:Must be able to effectively communicate, in English, both verbally and in writing.Excellent interpersonal, teamwork and customer service skills.Strong knowledge of office procedures and basic accounting processes.Must have excellent time management skills.Must have excellent organizational skills.Must be highly detail oriented.Ability to work independently or in a team setting.Must have proficient computer skills. Must be available and willing to work Monday through Friday, 8am to 5pm. Dependable – attendance, being on time as well as being at work as expected is very important.ESSENTIAL FUNCTIONSFollows and complies with all policies, procedures, guidelines, rules, and regulations.Follow Customer Service Standards for Excellence. Each employee has the responsibility of representing the company to its customers in a way that reflects the image and reputation of a world-class customer service organization. As directed, in an accurate and in a timely manner, complete all work assignments and make the most effective use of their time and talent.Complete and oversee a variety of logistical, basic accounting, clerical and administrative duties such as data entry, recordkeeping, and communication activities.Utilize the company communication systems, (telephone, fax, email, and the delivery of all messages/information), utilize the company and department policies, and procedures, and meet specific objectives or as directed by the Supervisor.Successfully completes training and cross-training with other department personnel as directed by the Supervisor.Ensures that documented standards for routine office and safety procedures and/or systems are being followed.Meet all requirements needed to perform the essential functions, duties, and responsibilities of the position, to include physical requirements.Must have the skills and knowledge to keep all lines of communication open within the office. Ability to work with team members that have exact time deadlines and require end-of-the-month results under a heavy workload. Must possess knowledge of various filing systems.Be able to perform all essential functions, duties, and responsibilities of the position. DUTIES AND TASKSInput inbound freight loaded on trucks daily with loading dates and ETA’s.Input outbound freight coming into warehouse daily.Pull, create, complete and/or review Carrier Status Reports.Report daily loaded/unloaded freight on Truck Report and distribute.Match freight as it becomes available daily.Input/print all outbound bookings, dispatch cards and export cards daily/throughout the day.Input shipments in Load Builder.Send BOL’s to the other warehouses.Complete in or out warehouse charges on all carrier routed freight that has not been turned back.Help Export with unloading LTL drivers.Check in drivers on all commercial loads that the customer routed with them.Input shipments in the domestic web.File the export bookings in files each month.File the import loading papers and export flimsies for each month.File emails on all export shipments/Status Reports daily.Get drivers to sign, put disclaimers on BOL (carrier routed/LTL’s).Ensure to follow procedure when other port agents send drivers to pick up their freight, get card from Import and have ready for driver to sign card.Research invoices from LTL carriers that did not route.Complete and perform any other duties and responsibilities as assigned.