Job Description
Job Description
SUMMARY
Provides technical advice to customers, regulatory agencies, distributors and sales personnel responding to product related questions, issues and problems. Provides sales personnel with technical data necessary for the demonstration of products. May make technical presentations at sales meetings and customer locations. Acts as a liaison between sales personnel, clients and technical staff.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Educate prospective customers about the superior benefits of FlexSteel flexible steel pipe
- Offer market comparisons of competitors to demonstrate the advantage of choosing FlexSteel
- Provide intensive pre-sales technical consulting to Sales staff and prospective clients, participating in conference calls and possible site visits with account executives.
- Document all customer questions to ensure immediate follow-up on all outstanding issues.
- Consult with the account executive during the proposal process to ensure that all technical information and recommendations address customer requirements.
- Supporting Account Management, Marketing, and customers to ensure features are understood and how they might increase the value of new pipelines or rehabilitation applications.
- Ability to read, analyze, and interpret technical procedures, industry standards or governmental regulations.
- Prepare documents illustrating conformance of product to technical procedures, industry standards or governmental regulations.
- Provide timely and accurate feedback to the R&D teams relating to test requirements for product conformance to technical procedures, industry standards or governmental regulations.
- Active participation on industry standard committees
- Attend and support trade shows, fellowships, conferences, exhibits, and seminars as requested.
- Writes consistent, clear documentation that presents complex information simply and accurately
- Works with others to develop documentation and communications
- Produces and/or approves technical manuals, procedural manuals, process specifications, brochures, etc. (hard copy and electronic) that conforms to company procedures and/or industry standards
- Ability to manage multiple projects simultaneously
- High level of initiative
- Excellent communication and organizational skills
- Occasional travel to customers and suppliers
- Other duties as assigned by Technical Services Engineering Supervisor or his/her designee
SUPERVISORY RESPONSIBILITIES - N/A
QUALIFICATIONS
- Highly computer literate in Microsoft, graphical, and online products
- Ability to operate within a multi-tasking dynamic team environment.
- Ability to effectively present information and communicate at all levels.
- Ability to work to tight deadlines.
EDUCATION and/or EXPERIENCE
- Bachelor’s Degree (B.S.) in Mechanical, Civil (Structural) or Petroleum Engineering, plus five to ten years related experience and/or training; or equivalent combination of education and experience.
- Registration as a Professional Engineer desirable.
PHYSICAL DEMANDS
- While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee may frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 50 pounds.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
Typical work environment may include any or all of the following:
- Typical office environment
- Activities that are outside and exposed to the elements (sun, wind, rain, etc.).
- Activities that involve high pressure equipment, moving machinery, excessive noise and working at elevations.
- Travel, up to 50%
Disclaimer: This job description indicates the general nature and level of work expected of the incumbent. it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.
Flexsteel Pipe is an equal opportunity employer. Flexsteel prohibits discrimination and harassment of any type. It affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Company DescriptionFlexSteel's products have traditionally been used in the production and transportation of oil and gas products, but our solutions-based approach has opened up many more applications and markets where FlexSteel adds extreme value. We also offer premium services, tools, and equipment that complement our products and add additional value for our clients and partners.
Company Description
FlexSteel's products have traditionally been used in the production and transportation of oil and gas products, but our solutions-based approach has opened up many more applications and markets where FlexSteel adds extreme value. We also offer premium services, tools, and equipment that complement our products and add additional value for our clients and partners.