Job Description
Job Description
USmax Corporation is seeking a detail oriented Technical Writer to support a Department of Health and Human Services customer. The position will lead documentation efforts related to Innovative Solution Offering (ISO) coordination and produce high-quality documents supporting all aspects of Mission Office operations. This role collaborates with subject-matter experts to deliver clear, accurate, and consistent documentation supporting program goals, compliance, and innovation.
This is a remote position.
Duties and Responsibilities
- Coordinate, draft, and maintain documentation for ISO-related activities, including policies, procedures, technical reports, and summaries.
- Develop and manage a variety of documents for the Mission Office, such as procedural guides, training materials, meeting summaries, and communications.
- Collaborate with internal and external stakeholders to gather information and ensure content accuracy.
- Translate evaluation comments and technical feedback into clear, plain language suitable for public audiences.
- Establish and uphold standards for document formatting, version control, and compliance with relevant regulations.
- Support the creation of templates, flowcharts, and process diagrams to enhance understanding of complex workflows.
- Assist in the preparation and review of materials for presentations, response letters, and one-off submissions.
- Monitor updates in agency standards and incorporate relevant changes into documentation.
Required Qualifications:
- Strong written and verbal communication skills, with the ability to convey complex information clearly.
- Must approach editing with confidence and independence, unafraid to substantially revise or rewrite unclear or poorly written material to ensure accuracy, clarity, and quality.
- Demonstrates the ability to provide candid, constructive feedback and make decisive editorial changes, even when revising work from senior staff or subject-matter experts.
- Able to prioritize clarity and effective communication above personal sensitivities, ensuring all documents meet high standards regardless of their original form.
- Comfortable working under tight deadlines and able to deliver high-quality documentation in a fast-paced, dynamic environment with shifting priorities.
- Maintains composure and attention to detail when managing multiple projects simultaneously and during periods of high demand.
Required Experience:
- 3+ years of technical writing experience, preferably in healthcare, research, or a regulated environment.
Required Education:
- Bachelor’s degree in Technical Writing, Communications, Public Health, Life Sciences, or a related field.
Security Clearance Requirements:
- Public Trust
Work Location / Schedule:
- Remote
Travel Requirements:
- None
About USmax
USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span international development, public safety, law enforcement and healthcare markets.
Our Commitment to quality and continuous process improvement is demonstrated by our CMMI-SVC ML3 appraisal, as well as ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers.
USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families.
USmax is an Equal Opportunity Employer and embraces diversity and inclusion. Please see our website to learn more about our equal employment policies or to request an accommodation to enable you to apply for employment with us.
For more information about USmax or to apply for a position, visit www.usmax.com.