Job Description
Job Description
We are seeking a friendly and organized Medical Receptionist to join our growing healthcare team at Adobe ENT & Allergy. In this role, you will work at the front desk of our medical office and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients. We are looking for someone who has excellent telephone etiquette, a pleasant personality and excellent customer service skills.
Medical Receptionist Duties and Responsibilities
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Greet patients and other visitors with a warm and welcoming demeanor when they arrive
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Answer patient questions and provide assistance when necessary
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Distribute forms and paperwork to patients and check them over to ensure that required fields are completed properly
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Collect co-pays
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Field phone calls and respond to emails
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Manage inventory of necessary office supplies and coordinate reordering
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Ability to organize and manage several tasks
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Ability to work efficiently
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Strategic thinking and problem solving skills
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Excellent oral communication
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Highly motivated
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Extremely dependable
Preference:
Spanish speaking
Experience with EMR
Reliable transportation
Excellent customer service