Customer Service Representative (CSR)

Job Description

Job Description

Peachy Keen Home Services We're growing — and you're invited to lead the way.

Customer Service Representatives needed!

Bring your skills, leadership, and drive — to help us build South Florida’s most trusted home service brand.

Be the Voice of Peachy Keen—Where Premium Service Starts with You!

Peachy Keen Air Conditioning, Plumbing and Heating is growing fast, and we’re looking for friendly, organized, and solution-driven Customer Service (CSRs) Representatives to join our team. If you love helping people, thrive in a fast-paced environment, and want to be part of a dynamic company that values family, culture and personal growth, we’d love to hear from you.

What You’ll Do

• Answer inbound and make outbound calls with warmth, clarity, and confidence

• Schedule service appointments and dispatch techs with precision

• Handle customer questions, concerns, and follow-ups with care

• Use scripts and intake forms to deliver consistent, premium experiences

• Collaborate and coordinate with dispatch, techs, office staff, and leadership to keep our operations busy and running smoothly

What We Offer

• Competitive hourly pay

• Paid time off that grows with you

• Branded onboarding, training, and tools to set you up for success

• A team-first culture built on respect, feedback, and fun

• Opportunities to grow into leadership and operations roles

Who You Are

• A strong communicator with a friendly, professional phone presence

• Detail-oriented and comfortable using scheduling software or CRMs

• Calm under pressure and quick to solve problems

• Experienced in customer service or dispatching teams (home services a plus!)

• Ready to grow with a company that’s scaling fast!

Where We Work

We serve homes across South Florida—bringing premium care and Peachy Keen charm to every call and doorstep.

Apply today & let’s build something great—together.