Job Description
Job Description
We are looking for a dedicated Dispatcher to join our Safety team in Memphis, Tennessee. This Contract position involves managing critical communication and operations to ensure the safety and smooth functioning of activities. The role requires availability for shifts over night on as well as Thursday through Monday.
** shift is Sunday & Monday from 11PM – 7AM and Thursday through Saturday from 8PM – 4AM.
Responsibilities:
• Oversee the parking program, including issuing parking decals, updating parking information, and handling appeals.
• Maintain department equipment and supplies to ensure operational readiness.
• Complete and manage required documentation, such as operational notes, data entry, and dispatch records, in compliance with safety manuals and policies.
• Respond to routine, emergency, and crisis situations with clear and accurate dispatching via 911 and radio, adhering to relevant policies and laws.
• Stay updated on best practices through educational programs, workshops, and annual Security Authority training.
• Monitor the Safety office for any unusual or abnormal conditions, including incoming alarms and calls.
• Proven experience in dispatching operations, ideally in a safety or security environment.
• Strong customer service skills, including the ability to handle calls professionally and efficiently.
• Familiarity with computer-aided dispatch systems and data entry processes.
• Ability to coordinate logistics and manage multiple tasks simultaneously.
• Alertness and attention to detail, especially in emergency situations.
• Commitment to maintaining confidentiality and adhering to policies.
• Availability to work scheduled shifts, including weekends and evenings.