Job Description
Job Description
What’s next for you?
This great job.
Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® Professional & Industrial comes in. Kelly is seekinga Sales Technology Associate to support a Leading Healthcare client in Eagan, MN.
Snapshot:
Location: Eagan, MN
Pay Rate: $24.13/HR
Work Setup: Hybrid (In-office 2 days/week; office closed Fridays)
Position Type: Temporary 10/13/2025 to 3/27/2026
This role provides operational support for the team, including assistance with portal functionality, supporting agents and internal sales, and annual enrollment activities related to supported portals.
Key Responsibilities
- Monitor and respond to inquiries via email, voicemail, and ticketing systems
- Track and manage support tasks using Microsoft Teams and ticketing tools
- Participate in user acceptance testing and reviews for annual renewal projects
- Make outbound calls and respond to access-related issues, including password resets, and high priority tickets
- Support Small Group sales processes, including data entry and ID card requests
- Attend meetings and contribute to assigned activities as needed
Requirements
- Strong analytical, problem identification and resolution skills
- Clear written and verbal communication skills and strong attention to detail
- Ability to deliver results and manage multiple priorities in a fast-paced, deadline-driven environment with shifting demands and high complexity
- Positive attitude and the ability to participate as part of a team to ensure plan compliance
- Strong application knowledge of Word, Excel, PowerPoint, Outlook, and Microsoft Teams
- 2+ years of experience
Preferred:
- Experience working with non-profit or healthcare organization
- Familiarity with healthcare products and services, including Medicare
- Experience in technology platforms, business analysis, communications, or project management
Company DescriptionA career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.
Company Description
A career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.