Real Estate Office Assistant

Job Description

Job Description

Real Estate Front Desk Office Assistant

We’re looking for a friendly, detail-oriented Office Assistant to join our busy real estate team in Anacortes, WA. This is a full-time, in-office role (Monday–Friday, 8:00 AM–4:00 PM) where you’ll be an essential part of keeping our team running smoothly and delivering five-star service to clients.

In this position, you’ll handle a mix of administrative and client-focused tasks—welcoming visitors, managing calls and emails, preparing marketing materials, assisting with social media and events, coordinating team meetings and celebrations, and running occasional errands. You’ll also help maintain client files, organize closing gifts, and provide direct support to our team leader as needed.

The ideal candidate is organized, proactive, and thrives in a fast-paced, service-oriented environment. If you love keeping things on track while supporting both a team and its clients, this role could be a perfect fit.

Compensation:

$20 hourly

Responsibilities:

Client Communication & Care

• Answer calls, texts, and voicemails from the office line and manage contact lists.
• Welcome clients and visitors, offer refreshments, and provide informational packets.
• Collect client details and keep Kelli updated on walk-ins or calls when she’s unavailable.

Marketing & Materials

• Assemble and coordinate printing of CMA and pre-listing packets.
• Track and maintain an inventory of buyer guides, listing materials, and other resources.

Office & Meeting Coordination

• Prep and tidy the conference room for meetings; handle Zoom setup when needed.
• Keep the office organized and well-stocked with supplies, beverages, and seasonal décor.

Administrative Support

• Schedule and manage Zoom meetings.
• Enter new leads into Follow Up Boss (FUB), assign tasks, and notify team leads.
• Assist with data entry and other day-to-day office tasks.

Celebrations & Client Gifting

• Organize birthdays, anniversaries, and team milestones with cards, gifts, and décor.
• Prepare and deliver client thank-you and closing gifts; send congratulatory notes as needed.

Errands & Deliveries

• Run local errands (gift pickups, deliveries, bootie baskets, etc.).
• Manage lockboxes and occasionally assist the team leader with personal tasks.

Social Media & Events

• Capture and share content for listings, events, and community highlights.
• Assist in planning team and client events, including quarterly gatherings and the annual appreciation party.

Systems & Tools

• Stay up to date on office tools and technology; provide support to the admin team as needed.
• Use Google Chat and email for team communication and complete tasks assigned by leadership.

Qualifications:

• Previous experience in real estate, title/escrow, banking, or office administration is a plus.
• Excellent customer service and people skills—warm, approachable, and professional.
• Positive mindset and a true team player who enjoys collaboration.
• Tech-comfortable with Google Workspace, Microsoft Office, CRMs, and file systems.
• Quick learner who can pick up new tools and troubleshoot minor tech issues.
• Dependable, discreet, and able to maintain confidentiality at all times.
• Strong written and verbal communication skills.
• Flexible and willing to pitch in with different office roles when needed.
• Creative thinker and problem-solver with solid critical thinking skills.
• High school diploma or GED required.

About Company

At Team Kelli Lang RE/MAX Gateway, we believe that a team will always outperform an individual. We’re proud to serve clients across the Skagit Valley and Whidbey Island with grit, grace, and a little bit of fun. You’ll be part of a hardworking, high-energy group that celebrates wins and makes every move feel seamless and stress-free for clients.

If you’re excited about real estate, love staying organized, and want to be part of a supportive and top-performing team, we’d love to hear from you!