Job Description
Job Description
The Home Care Coordinator supports administrative, scheduling, EVV, billing, payroll coordination, eligibility tracking, and documentation functions for home care services. This role focuses on coordination, accuracy, and follow-through to support smooth operations and organized service delivery. The position is administrative in nature and does not include direct care or clinical supervision.
Core ResponsibilitiesAdministrative & Documentation Coordination
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Coordinate required administrative functions for home care services
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Maintain complete and current client records, authorizations, and documentation
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Support audit readiness through accurate and organized recordkeeping
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Identify and communicate administrative issues requiring resolution
EVV & Systems Coordination
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Coordinate and maintain the organization’s EVV system
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Monitor visit records for completeness and accuracy
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Identify discrepancies or missing data and coordinate corrections
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Ensure EVV data aligns with schedules, billing, and payroll
Scheduling Coordination
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Create and maintain monthly service schedules
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Coordinate scheduling workflows between schedulers
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Adjust schedules when service needs or authorizations change
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Communicate scheduling updates to appropriate staff
Billing Coordination
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Coordinate Medicaid billing activities
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Prepare, submit, and track claims
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Monitor payments and resolve billing discrepancies
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Track and document monthly spend-down activity
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Maintain billing documentation
Payroll Processing Coordination
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Coordinate PCA payroll processing through the designated system
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Verify payroll data aligns with approved schedules and verified visits
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Identify and resolve payroll discrepancies prior to processing
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Maintain payroll-related documentation
Eligibility & Authorization Tracking
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Track and document client eligibility status
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Monitor authorization limits, dates, and changes
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Ensure services align with eligibility and authorization parameters
Reporting & Communication
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Prepare administrative and operational reports
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Maintain accurate data across systems
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Provide timely updates to leadership
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Communicate effectively using internal tools
Required Qualifications
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Experience in administrative coordination, preferably in home care or human services
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Ability to learn EVV, billing, and scheduling systems
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Strong organization, documentation, and follow-through skills
Preferred / Advancement Qualifications
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Missouri Designated Manager Certification
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CDS Manager Certification
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Experience with HHA Exchange or Caresmartz
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Familiarity with Slack, Monday.com, and Connecteam
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