Job Description
Job DescriptionSUMMARY
The Home Health Services Director is responsible for overseeing clinical operations and ensuring the delivery of safe, high-quality home health services. This role provides leadership to nursing staff, and clinical team members while ensuring compliance with regulatory requirements, payer standards, and agency policies. The Director monitors quality improvement initiatives, promotes infection control practices, and ensures patient care services are consistently available and delivered according to agency standards.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:
- Clinical Leadership and Oversight
- Provide leadership, guidance, and oversight to nursing staff and clinical team members delivering home health services
- Ensure the care offered by the agency, including any branches, is consistently available to all patients/clients
- Foster effective communication and collaboration among interdisciplinary team members to achieve positive patient outcomes
- Quality Assurance and Performance Improvement (QAPI)
- Monitor the agency’s Quality Assurance and Performance Improvement (QAPI) program
- Ensure agency policies and procedures are implemented and followed
- Identify areas requiring improvement and ensure appropriate corrective actions are implemented
- Compliance and Regulatory Oversight
- Promote compliance with all fiscal intermediary and third party payer requirements
- Provide education, coaching, and guidance to staff regarding regulatory and payer standards
- Monitor internal systems and process to ensure regulatory compliance and operational efficiency
- Report identified issues or concerns to the President both verbally and through written reports
- Infection Control and Patient Safety
- Promote adherence to infection control practices and standard precautions
- Educate staff on procedures that prevent contamination and the transmission of disease
- Ensure patient/client care activities are conducted according to established safety protocols
- Staff Development and training
- Participate in and support agency sponsored in service training programs
- Encourage continuous professional development among team members
- Maintain required continuing education as mandated by the agency and applicable licensing boards
- Communication and Collaboration
- Use effective interpersonal and communication skills to build strong working relationships with staff and leadership
- Support team members in developing strong communication and collaboration skills to improve patient care outcomes
MANAGER RESPONSIBILITIES
- This role is responsible for managing the roles of PT, OT, ST and Licensed Health Aides
MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:
- Education:
- Registered Nurse (RN) with a current and active license in Arizona required
- Must maintain required continuing education to meet agency standards and state licensing requirements
- Experience:
- 7 - 10 years of experience in home health, community health, or healthcare management Required
- Minimum of 2 years of prior Manager or above experience in a clinical, community health or home health or healthcare management setting Required.
- Skills:
- Advanced knowledge of home health regulations, quality assurance processes, and payer requirements.
- Excellent interpersonal and communication skills.
- Strong leadership, organizational skills, problem solving skills and attention to detail.
- Ability to analyze operational systems and implement correct action plans
- Ability to manage multiple tasks and projects simultaneously
- Proficiency in Microsoft Office and Google Platforms, and ability to learn new software.
- Attributes:
- High level of professionalism and confidentiality.
- Adaptability and independent problem-solving skills.
- Ability to maintain confidentiality.
Working Conditions:
- Standard office environment and field responsibilities related to home health service delivery and oversight of clinical staff
- Some travel may be required locally to maintain oversight
Physical Requirements:
- Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.