Job Description
Job Description
Administrative Parts & Service Clerk
Location: Iron Station, NC (On-site Only)
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Pay: $20–$22/hour
Join Our Team
We’re seeking a detail-oriented Administrative Parts & Service Clerk to support our fast-paced service operations. If you thrive in a collaborative environment and enjoy keeping things organized and running smoothly, this role is for you!
What You’ll Do
As a key member of our service team, you’ll handle the administrative side of service orders and parts coordination. You’ll work closely with Service Coordinators, the Parts Department, and Billing to ensure everything is accurate, timely, and complete.
Your responsibilities will include:
- Reviewing daily service appointments for technician completion
- Collaborating with service personnel to resolve missing information
- Coordinating with the Parts Department to order necessary components
- Assisting with technician scheduling to complete service orders
- Submitting finalized appointments for billing
- Processing Planned Maintenance and Startup Service Orders
- Supporting inventory counts and order processing
- Ensuring smooth communication between Service and Parts teams
- Jumping in to assist with packing and shipping when needed
- Performing other duties as assigned
What You Bring
- High school diploma or equivalent
- 3–5 years of administrative experience, ideally in service or parts departments
- Proficiency in Acumatica and Microsoft Office Suite
- Strong math skills and business sense
- Exceptional attention to detail and accuracy
- Clear and professional communication skills
- Ability to multitask and meet deadlines
- A collaborative, team-first mindset