<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Health Benefits at no cost to employee
<ul>
<li>Medical, Dental, Vision, Life</li>
</ul>
</li>
<li>Paid Time Off</li>
<li>Retirement Pension Contributions</li>
</ul>
Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with dental insurance products.&nbsp; All candidates must have excellent phone skills. Work hours are 8:45am - 4:40pm, Monday-Friday Training provided Responsibilities
<ul>
<li>Answer calls from participants and providers to provide plan details</li>
<li>Verify participant eligibility and benefit breakdowns</li>
<li>Maintain detailed records of client interactions</li>
<li>Review audits and/or policies</li>
<li>Other diversified duties</li>
<li>Collaborate with colleagues to provide comprehensive customer service</li>
</ul>
Qualifications
<ul>
<li>High school diploma/GED required</li>
<li>Excellent customer service skills</li>
<li>Highly organization skills</li>
<li>Experience dental industry a plus</li>
<li>Bi-Lingual skills a plus</li>
</ul>