Job Description
Job Description
The Medical Assistant/Receptionist plays a dual role in supporting clinical staff and managing front-desk operations. This position involves coordinating patient flow, performing administrative duties, and assisting with basic clinical tasks to ensure efficient healthcare delivery and a positive patient experience.
Responsibilities
- Greet and check in patients upon arrival, verifying information and preparing them for their appointments
- Answer phone calls, schedule appointments, and manage patient communications
- Maintain and update patient records accurately in electronic health systems
- Assist medical staff with patient intake, including taking vital signs and recording medical history
- Coordinate patient flow by managing appointment timing and room availability
- Handle billing and insurance verification processes as needed
- Sanitize and prepare examination rooms for patient visits
- Support healthcare providers during patient exams as directed