Job Description
Job Description
ANDERSEN CORPORATION SUMMARY:
At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
Our portfolio of brands - Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ - is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
JOB DESCRIPTION:
Renewal by Andersen has an exciting opportunity for an Operations Manager in our Jessup, MD office! This individual is a key member of the leadership team. They are responsible for managing the post-sale operations within the team to assure delivery of outstanding service and quality throughout all phases of the process.
RESPONSIBILITIES:
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Manage processes that support sales order entry to ensure accuracy and minimize quality issues.
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Develop and implement lean processes to ensure continuous improvement; support new and developing operations in establishing best 'back of the house' processes.
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Manage the installation and service processes within the branch to ensure that standards are consistently upheld, while delivering high-level homeowner satisfaction.
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Manage installation, tech, and service capacity to ensure levels are sufficient to meet brand demands and allow for growth.
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Manage technical measures, maximizing efficiency, focus on reduction of remakes, and increased first-time-through.
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Responsible for supply chain functions within the branch, including shipping, receiving, and purchasing, utilization of corporate purchased programs and utilization of individual vendors when necessary to quality and cost containment.
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Participate as part of branch leadership team in achieving annual operating goals and general leadership of the branch.
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Manage the accounts receivable and payable functions to ensure payables are processed in a timely manager, manage subcontractor payments, proper close-out of jobs and manual check requests.
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Responsible for leading branch functions to support compliance and safety, to include permitting, environmental reporting, and safety program.
DIRECTION OF OTHERS:
May be responsible for operations supervisor, retail service reps, service reps, sales admin permit coordination, scheduling and warehouse associates.
QUALIFICATIONS:
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Four-year degree, or equivalent education and experience
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Three to five years of proven management experience
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Basic knowledge of operation processes and IT systems
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Basic understanding of installation processes and requirements
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Basic Lean process skills and financial knowledge
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Strong communication skills
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Developing coaching skills
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Strong problem-solving and customer resolution skills
PAY RANGE:
$111,294.00 - $172,506.00
CULTURE AND BENEFITS:
At Andersen, we believe our people are at the heart of everything we do. Every day, theirtalent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package - a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member's wellbeing and success. While specific benefits may vary by position or location, we're proud to offer a comprehensive Total Rewards Package designed to support your wellbeing, growth, and future. Our benefits include:
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401 (k) Plan, Employer Fixed Contributions & Company Matching
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Profit Sharing*
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Medical, Dental and Vision Coverage*
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Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
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Life Insurance
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Paid Time Off & Paid Holidays
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Paid Maternity Leave & Paid Parental Leave*
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Career Growth Planning & Nationwide Career Opportunities
*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.
PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
Company DescriptionWe’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Newsweek's Statista’s 2023 “Most Trustworthy Companies in America.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.
Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.
Company Description
We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Newsweek's Statista’s 2023 “Most Trustworthy Companies in America.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.\r\n\r\nAndersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.