Job Description
Job DescriptionDescription:
Community Medical Services (CMS) is hiring an Onboarding Specialist. Under the supervision of the VP of EXT Partnerships, the Onboarding Specialist is responsible for managing high-volume, full-cycle onboarding processes to ensure a smooth and compliant transition for new hires. This role partners with HR, hiring managers, and candidates to deliver a positive onboarding experience while maintaining accuracy, efficiency, and regulatory compliance.
As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
The position is currently remote and may require working on site as business needs dictate and also could evolve to a hybrid schedule over time.
Along the way, we’ll invest in your well-being through a benefits package that includes:
- Subsidized medical, dental, and vision insurance
- Health savings account
- Short and long-term disability insurance
- Life insurance
- Paid sick, vacation, and holiday time
- 401K retirement plan with match
- Tuition and CME reimbursement up to 100%
- Employee assistance program to support your mental health and wellness
- Ongoing professional development
Responsibilities:
- Manage high-volume onboarding for new hires across entire organization.
- Coordinate and process background checks, drug screenings, and employment verifications.
- Complete and audit documentation I-9 in compliance with federal regulations.
- Ensure all onboarding documentation is accurate, complete, and submitted timely.
- Utilize HRIS systems (Paylocity preferred) to track onboarding progress and employee records.
- Communicate clearly with candidates, hiring managers, and other business partners throughout the onboarding process.
- Maintain confidentiality of employee information and comply with healthcare and employment regulations.
- Identify opportunities for process improvement and support onboarding scalability and growth.
Requirements:
- High School Diploma or equivalent
- The position is currently remote and may require working on site as business needs dictate and also could evolve to a hybrid schedule over time.
- Bachelor’s degree in Human Resources, Business Administration, or related field
- HR-related certification (PHR, SHRM-CP) preferred
- 3–5 years of experience in onboarding required
- Proven ability to manage high-volume onboarding in a fast-paced environment
- Strong knowledge of compliance requirements (I-9, background checks, drug screens)
- Tech-savvy with proficiency in HRIS and MS systems
- Excellent attention to detail and organizational skills
- Strong communication and interpersonal skills
- Ability to work independently and collaboratively across teams
- Paylocity experience preferred
- Healthcare industry experience is a plus
Skills:
- Ability to communicate clearly and effectively between all organizational levels and with outside providers
- Advanced computer knowledge, including ability to navigate in electronic health records
- General knowledge and aptitude for working independently with adults of mixed ethnic groups
- Culturally competent and sensitive to client and employee needs
- Excellent organizational skills, accuracy, and attention to detail
- Problem solving, conflict resolution, time management, and strong customer service skills
- Strong team player comfortable working in a fast-paced setting
- Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR, Part 2
- Flexible with the ability to work in a continuously changing environment
Tools and Equipment Requirements:
- Frequent use of a telephone, computer, printer, fax machine and copier
- Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint
Physical Working Conditions and Office Setting Description:
- Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment
- Manual dexterity using a calculator and computer keyboard
- Frequent and prolonged typing and operation of computer, keyboard, and telephones
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About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.