Job Description
Job DescriptionBenefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Assists an Audiologist during treatment of patients and other office duties. Please see the three areas of focus below for an outline of responsibilities.
Patient Care:
- Manages walk-in hour patients related to general hearing aid care needs and when needed, direct patient for follow-up with Audiologist
- Changes tubes on ear molds and general part replacement on hearing aids as needed.
- Cleans and checks hearing aids as related to hearing aid check appointments and 3-4 month routine follow up checks
- Take earmold impressions.
- Intakes patient and prep consult rooms for Audiologist
- Instructs patients in hearing aid hygiene maintenance.
- Properly charts patient encounter and actions.
- Inputs data accurately into practice management software.
- Maintains detailed knowledge of service and professional costs related to costs, products, and repairs.
- Organizes and maintains neat physical appearance of hearing aid lab workspace.
Inventory Maintenance:
- Manages inventory of hearing devices.
- Checks in all incoming hearing aid mail, verify packing slips and routing slips to appropriate location for payment, file appropriate slips in patient chart.
- Processes all paperwork as related to new hearing aid orders, new earmold orders and custom plug orders.
- Processes all paperwork related to those repairs identified by audiologist and those identified in routine checks.
- Evaluates and fulfill requests of all hearing aids dropped off for check.
- Completes all hearing aid processing within a turnaround time of one day.
- Maintains and order supplies as directed for the lab and front office.
- Prepares all hearing components, repairs, molds for programming evaluation by the audiologists.
Testing:
- Hearing Screening
- Hearing Threshold Testing
- Tympanometry Testing
- Cervical Vestibular-evoked Myogenic Potential (CVMP)
Testing Assistance:
- Pediatric Testing
- Auditory Brainstem Response (ABR),
- Videonystagmography (VNG)
- Epley Omniax
- Rotational Chair Testing
- Vestibular Head Impulse Test (VHIT)
- Computerize Dynamic Posturography (CDP)
Education:
- AA. Degree or equivalent years of experience as a Certified Audiologist Assistant.
- Prefer 1 year experience and a minimal of 6 months.
Skill Sets:
- Must possess strong problem solving skills.
- Work well independently and as a team member.
- Excellent customer service skills.
- Knowledgeable in hearing aids - Lyric, Widex, Oticon a plus.
- Thorough, detail-oriented and excellent follow through.