Job Description
Job Description
JOB SUMMARY
Nature's Sunshine is seeking an experienced and dynamic HR Generalist with strong HRIS (ADP Workforce Now) expertise to support our team members, stakeholders, and customers across our Lehi Headquarters, Spanish Fork operations, and other NSP facilities. This role serves as the primary HR Generalist for our Lehi HQ and plays a critical role in delivering high-quality HR services across the organization.
A key function of this position is serving as the primary US Benefits Administrator, responsible for the administration, compliance, and daily operation of all U.S. employee benefit programs. In addition, this role will act as the primary backup for payroll administration, ensuring continuity, accuracy, and seamless processing of employee data and compensation changes.
The ideal candidate will maintain core HR systems, support payroll and benefits, coordinate recruitment, ensure legal compliance, and enhance the overall employee experience through effective onboarding, training, communication, and engagement initiatives. As our HR team continues to grow, this role offers opportunities to expand into additional HR areas and deepen specialization based on career interests.
Key focus areas include:
- US Benefits Administration (primary owner)
- HRIS / ADP Workforce Now administration and reporting
- Payroll support and primary backup for payroll processing
- Primary HR Generalist support for Lehi HQ
- Onboarding, offboarding & employee lifecycle management
- Recruiting coordination and support
- Training development and employee engagement
- SharePoint & internal communication tools
- Culture and employee relations support
Responsibilities
- Benefits Administration:
- Schedule and conduct benefit orientations and support open enrollment processes.
- Assist the HR Director with the administration of health, dental, life, disability, and other programs.
- Review and process enrollment forms, payroll changes, and employee benefit questions for employees in Lehi and Spanish Fork.
- Follows up with employees to ensure all paperwork is received.
- Reconciles insurance billing statements to employee contributions and maintains accurate payment of certain billings.
- Payroll Support
- Act as the primary backup to the Payroll Administrator, supporting weekly and bi‑weekly payroll processes.
- Ensure accurate processing of employee changes, including pay adjustments, deductions, and benefits integrations.
- Support payroll audits, discrepancies, and internal controls as needed.
- HRIS, Data Management & Reports:
- Maintain and manage the HRIS (ADP Workforce Now) as a single source of truth, ensuring data accuracy and integrity.
- Build and manage dashboards and reports using ADP and SharePoint to track metrics, facilitate employee communication, and document processes.
- Troubleshoot HRIS issues, configure systems to meet HR and business needs
- Collect and analyze employee data to generate reports and actionable insights.
- Employee Lifecycle Support:
- Manage the whole employee lifecycle, including recruiting, onboarding, engagement, and offboarding, with a focus on providing exceptional employee experience.
- Coordinate new hire orientation, background checks, and employment documentation.
- Create branded onboarding materials and training collateral to deliver the best employee experience.
- Maintain accurate job descriptions, org charts, and internal HR documentation.
- Recruitment & Hiring:
- Partner with hiring managers to coordinate recruitment efforts, from job postings to job offers.
- Communicate benefit offerings and employment details to prospective employees to get them engaged with Nature's Sunshine.
- Ensure compliance with federal, state, and local employment laws.