Job Description
Job Description
Are you a friendly and courteous professional dedicated to providing guests with an exceptional dining experience? You could be an excellent server at our busy restaurant. We need someone with a positive attitude toward customer service and a warm smile to set the tone for our guests to enjoy their dining experience with us.
You will serve our guests at the restaurant by ensuring they are seated promptly, their orders are taken, prepared, and served on time, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a cheerful and polite demeanor toward both guests and coworkers. Consider applying today if you are punctual, responsible, and enjoy interacting with others!
Responsibilities:
- Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
- Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
- Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
- Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities
- Restock and clean as instructed, including side work for opening and closing of the restaurant
Qualifications:
- Displays impeccable time management and organizational skills
- Proven customer service experience with a strong guest-focused mentality
- Excellent communication and interpersonal skills for working with customers and other team members
- Candidates must have completed high school or received similar certification (GED)
- Prior food service industry experience is highly desired
About Company
The Iron Horse Hotel is Milwaukee's most chic and sophisticated property, located in the city's historic warehouse district. The transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. Lounge, bar, restaurants, top-notch business services, meeting spaces, and never-before-seen rider amenities are just a few of the amenities available. VIP Pooch treatment for your family dog.