Job Description
Job DescriptionDescription:
The Carol Stream Public Library is looking for a reliable and dedicated part-time team member with the availability to work every second and fourth weekend of the month, in addition to two evening shifts during the week. Part-time employees receive 3 paid holidays, 2 additional floating holidays, and accrue paid leave. Part-time employees are eligible to enroll in vision benefits and can participate in a retirement investment fund.
Position Summary:
Develops and provides Library customers with reference services and programs for their knowledge and enjoyment
Essential Job Duties and Responsibilities
Provides reference and reader’s advisory services by assisting customers in the location and use of various library materials
Develops, maintains, and promotes a collection of materials, including organizing and providing access to these materials. Selects and withdraws materials utilizing the Library selection and collection development policies and guidelines
Develops and provides services and programs for various population groups, including publicity and promotion
Serves as Team Leader or supports Team Leader when needed which includes handling customer concerns, dealing with emergencies and assisting with the opening or closing of the facility
Assists customers with use of Library equipment and software applications by explaining and demonstrating their operation
Works with promote services and develops partnerships with other libraries, schools, community organizations, and special interest groups
Contribute to social media, webpage, or Intranet for Department
Prepares reports and other administrative documents in support of the Department
Performs other duties as assigned
Requirements:
Education: MLIS (or equivalent) from an ALA accredited school required
Experience:
One year Librarian experience preferred
One year customer service experience preferred
Knowledge, Skills, and Abilities:
Strong customer service orientation
Professional knowledge of library practices and procedures
Broad knowledge of books, literature, periodicals and audiovisual materials for adults and teens
General knowledge of reference, reader’s advisory, use of online public access catalogs, Internet resources, on-line databases, and emerging information technology and tools
Knowledge of the principles, practice, and theory of collection development including selection, deselection, and evaluations tools and methods
Ability to manage a budget
Ability to diffuse and respond effectively to situations involving customer concerns
Ability to exercise sound judgment in making decisions
Works collaboratively as a member of a team and independently with minimal direction
Uses verbal, written and electronic communication effectively
Proficient in using a personal computer, Microsoft Office Suite and standard office equipment and effectively operates in a web-based environment
Applies creative problem-solving to a variety of situations
Physical Requirements:
Ability to lift and carry up to 20 pounds on occasion