Job Description
Title: Customer Service Rep/Office Admin
Salary: $26-$28/Hour
Benefits: Full Benefits Package Offering when converted to Perm
Work Schedule: M-F 8:30am – 5:00pm out early Friday's
Position Type: Temp to Perm
Company Overview: Family owned plastics manufacturing company looking for a Customer Service Rep/Office Admin.
Responsibilities:
- Serve as the first point of contact for clients via phone, email, and in-person inquiries
- Assist customers with Order Processing, Shipping updates.
- CRM Updates and Inventory.
- Handle customer complaints and escalate complex issues to the appropriate department.
- Ensure accuracy in data entry and documentation within internal systems.
- Handle general office tasks, including scheduling, correspondence, and file management.
Requirements:
- CSR experience tied to warehousing, inventory, manufacturing, etc.
- Computer savvy
- Good math skills
- Full-time on-site ability