Job Description
Job DescriptionBenefits:
- Competitive salary
- Paid time off
- Training & development
Do you love solving puzzles, staying organized, and making a difference in peoples lives? Join our home care team as a Scheduling Coordinator where every day is different, and your problem-solving skills truly matter.
Description: This position has primary responsibility for staffing and scheduling services for Assisting Hands. The Staffing Coordinator matches caregivers with clients and coordinates caregiver schedules. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Staffing Coordinator also responds to inquiries from prospective clients.
Education: High School Diploma/GED required;
Qualifications: Excellent telephone and interpersonal skills. Must be well-organized and have good attention to detail. . Must be a good problem solver and able to work on a team.
Reports to: Administrator
Primary Duties:
- Matches appropriate caregivers to cases based on personality, availability, and skill set.
- Makes sure that all cases are covered and arranges for substitute/back-up coverage as necessary.
- Handles/resolves caregiver issues, problems and scheduling changes.
- Provides information about services to prospective clients.
- Responsible for verifying authorization of services with payors.
- Serves as the point of contact for clients, caregivers and case managers.
- Works closely with Business Manager to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
- Manages caregiver call-offs over three weekends a month.
Hours: 8:30 AM 4:30 PM, Monday through Friday
Why Youll Love Working With Us:
- Full-time hourly role with reliable schedule (40 hours/week)
- Paid Time Off (PTO)
- Positive, team-focused culture
- The chance to make a meaningful difference in your community