Job Description
Customer Service Associate
St. Petersburg, FL
Direct Hire
TempExperts is hiring a Customer Service Associate for a growing company in the medical device industry located in St. Petersburg, FL. This position is a great opportunity for someone who enjoys working with customers, processing orders, and ensuring smooth fulfillment and inventory coordination. The role will support rental service operations and requires strong organizational and communication skills. This is a Direct Hire opportunity.
Responsibilities:
- Provide excellent service by answering questions on product details, pricing, and availability.
- Enter and process customer orders with accuracy, ensuring documentation is complete for billing and tracking.
- Coordinate with internal teams to ensure timely order fulfillment.
- Assist with assignment, tracking, and maintenance of rental inventory.
- Develop knowledge of company programs and products to support customer needs.
- Support equipment use and maintenance inquiries as needed.
Qualifications:
- Bachelor’s degree preferred.
- 1–2 years of customer service or order processing experience.
- Strong verbal and written communication skills.
- Proficiency in computer applications for data entry and inventory/order management.
- Familiarity with medical or technical products a plus.
TempExperts is an Equal Opportunity Employer.