Job Description
Patient Services Registration Clerk – Onsite (Baldwin Park, CA)
Start: ASAP – 1/30/2026
Schedule: Monday–Friday, 8:30AM–5PM (no weekends)
Location: Baldwin Park, CA — Onsite at a major healthcare organization
Type: Contract (Bandwidth Support)
We are seeking an experienced Patient Services Registration Clerk to support a busy Hospital Surgery Department. The ideal candidate has 1–3 years of patient access or registration experience, preferably in a surgery clinic or hospital setting, and excels in customer service and front-office operations.
What You’ll Do
- Serve as first point of contact for patients arriving for surgery
- Collect and enter patient demographics with a high level of accuracy
- Obtain required signatures on consent and regulatory documentation
- Conduct insurance verification and determine patient liability
- Collect patient payments and follow cash-handling protocols
- Provide exceptional customer service during high-volume surgery check-in
- Prioritize workflows to support first-case start times
What You Need
- High School Diploma or equivalent
- 1–3 years of related experience (patient access, registration, front desk, or public-facing healthcare role)
- Knowledge of third-party insurance verification
- Strong customer service and communication skills
- Basic understanding of hospital registration processes
- Comfortable with fast-paced, high-traffic environments
- Epic experience preferred but not required
Work Environment
- Business casual dress code
- Paid employee parking
- High-volume surgical department
- Must maintain excellent attendance due to early case-start support