Job Description
Job DescriptionDescription:
Nexus-East Bethel is looking to add a Admissions Specialist to join our Youth and Teen psychiatric residential treatment facility!
At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.
Schedule/Pay/Location:
- Full-time, on-site opportunity
- Monday-Friday schedule
- Pay Rate: Starting at $22.00 - $24.00 per hour
- Located at: 900 189th Ave NE East Bethel, MN 55011
Nexus’ Comprehensive Benefits Include:
- Four weeks paid time off (PTO) in the first year of employment
- Multiple options for health insurance coverage
- No-cost life insurance
- Short/long-term disability insurance
- 401k match
- NEW - Talkspace Therapy Benefit for the whole family
- NEW - Hinge Health Benefit for the whole family
- NEW – Carrot Fertility Benefit
- Tuition assistance and training opportunities
- Advancement pathways and internal promotion
- And much more!
Position Summary:
Coordinate the admissions process for the agency ensuring that all appropriate documentation is completed and assist in the effective communication between all parties involved to facilitate a smooth transition into the facility for the youth being served, while also insuring appropriate reimbursement for the academy.
Primary responsibilities:
Client Referral Process
- Coordinates the referral process for all youth referred to the agency including notification and ongoing contact with insurance providers regarding prior authorization and ongoing authorization of treatment services
- Consults with the agency treatment team regarding youth diagnoses, medical necessity/need for treatment, expected length of treatment, and necessary case documentation
- Assists in the completion of all aspects of the admissions process, including meeting with youth, families, and/or referral sources
- Advises program staff regarding the timing and details of new admissions
Client & Agency Admissions & Documentation Process & Compliance
- Ensures client admission data and clinical documentation for new admissions is procured in compliance with all county, state, federal, and private insurance requirements related to treatment appropriateness, medical necessity, and appropriate case documentation
- Works closely with clinical teams to ensure the documentation meets insurance provider criteria for pre-authorization and ongoing authorization of treatment services
- Reconciles and follows up with staff members on clinical documentation discrepancies pertaining to insurance reimbursement
- Advocates with insurance providers for the need for client treatment prior to admission and for continued stay
Insurance Provider Relationship Management
- Collaborates with insurance providers to ensure diagnostic coding meets public and private provider expectations and generally accepted standards
- Consults with insurance provider as needed to resolve outstanding issues related to insurance reimbursements
- Provides training and information about insurance provider documentation requirements to clinical, supervisory, and management staff as requested
- Participates, when appropriate, in team review of client treatment plans to ensure that services meet generally accepted requirements as set by Department of Human Services (DHS), and/or Department of Corrections (DOC)
- Participates in state and federal audits (as applicable) of programs to ensure the Agency is in compliance
Public & Community Relations
- Assists with public relations activities to promote the academy within the community, as well as with existing and potential referral sources
- Coordinates booth rental space and transportation of booth and materials, if warranted, for conferences
- Represents Nexus in a professional, knowledgeable manner when assisting at conferences by staying up-to-date on all program milieus and various clinical services provided by the agency and Nexus
- Completes or assists with the completion of annual surveys and census questionnaires requested
- Creates and places ads for newspaper, conference and other advertising venues as needed and requested
Academy Policy, Procedure, Training & Compliance
- Ensures the confidentiality regarding client/resident issues, background and treatment and comply with Nexus policies involving resident privacy and confidentiality rules for residents and their families
- Displays ethical conduct and professionalism at all times
- Interacts with and appreciates people from diverse cultures, socio-economic backgrounds, and spiritual/religious affiliations
Required Education and Licensure:
- High School diploma or GED required. Associate's degree strongly preferred
- A minimum of 3 years related experience required, preferably within a residential or clinical setting
- Proficient with all Microsoft Office products including Outlook, Word, Excel and Access
- Familiar with accounting software
- Valid driver’s license required. Must meet state regulating agency and Nexus Home Office driving requirements
Physical Demands:
- Must be able to lift up to 50 pounds unassisted and up to 100+ pounds with assistance
- May be required to assist staff in proper restraining of clients
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.
Our ICARE Values:
- Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
- Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
- Agility: Exhibiting flexibility and adapting quickly
- Responsiveness: Being quick, positive, and accurate
- Excellence: Demonstrating quality results that surpass ordinary standards
APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!
Keywords: “Trauma-Informed Care”, “Residential Treatment”, “Mental Health”, “Children’s Mental Health”, “Social Work”, “Social Services," "Nonprofit" "Human Services", "Admissions Specialist", "Admissions", "Admissions Coordinator", "Placement Specialist", "Child Placement", "PRTF", "Social Worker", "DHS", "Client Services", "Youth Services"
Requirements: