Job Description
Job Description
Shipping and Receiving Clerk
Position Summary:
The Shipping and Receiving Clerk is responsible for coordinating the accurate and efficient flow of materials, products, and documentation into and out of a facility. This role supports warehouse, distribution, manufacturing, or retail operations by receiving inbound shipments, verifying quantities and condition, preparing outbound orders, maintaining inventory records, and ensuring shipping documentation is complete and accurate. The clerk works closely with carriers, vendors, drivers, and internal departments to resolve discrepancies, prevent delays, and maintain strong service levels while following established safety, quality, and company procedures.
Essential Duties and Responsibilities:
- Receive incoming shipments and compare packing slips, purchase orders, manifests, or invoices against actual quantities received.
- Inspect materials for damage, shortages, overages, and quality issues, and promptly report discrepancies.
- Unload, sort, label, stage, and store inventory in designated warehouse or stockroom locations.
- Prepare outbound shipments by picking, packing, wrapping, labeling, and verifying orders for accuracy.
- Create and process shipping paperwork such as bills of lading, shipping labels, carrier records, and internal tracking documentation.
- Maintain accurate inventory records in warehouse management, inventory, or ERP (NetSuite) systems using scanners and data entry tools.
- Coordinate pickups, deliveries, and shipment schedules with carriers, drivers, and internal departments.
- Process returns, damaged goods, and nonconforming materials in accordance with company procedures.
- Operate material handling equipment such as pallet jacks, hand trucks, or forklifts when authorized and required.
- Keep shipping and receiving areas organized, clean, and compliant with safety and housekeeping standards.
Competencies: To perform the job successfully, an individual should demonstrate the following:
- Communications - Exhibits good listening and comprehension. Able to deliver needed information to fellow machinists during shift change-over
- Customer Service - Displays courtesy and sensitivity. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
- Dependability - Commits to doing the best job possible. Follows instructions. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Take responsibility for own actions.
- Planning & Organization - Uses time efficiently. Works in an organized manner.
- Quality - Fosters quality focus in others. Improve processes.
- Use of Technology - Adapts to new technologies. Demonstrates required skills.
- Lean Manufacturing – Exercises a commitment to driving value and eliminating waste.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:
- Education/Experience: High School diploma, GED, or equivalent. Experience working in a shipping or receiving department. Experience operating heavy machinery (forklift, etc.)
- Language Ability: Read, analyze and interpret shipping documents. Effectively present information and respond to questions from managers, customers and the public.
- Mathematical Ability: Must be able to conduct basic mathematical problems including calculating proportions, percentages, area, and volume. Ability to apply concepts of basic algebra and geometry.
- Computer Skills: To perform this job successfully, individuals must have basic-level computer related skills including familiarization with spreadsheet and MRP/ERP software.
- Certificates and Licenses: None required.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is typically required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.