Operations Clinic Manager

TL Health Care Foundation

San Gabriel, CA 91776, USA

Published: 6/14/2022

Healthcare

Full Time

Job Description

Title: Clinic Operations Manager

Base Salary Range:$70,000 - $80,000/year

Position Status:Full-Time-Equivalent - Exempt

Summary: The Clinic Operations Manager is responsible for managing the day-to-day operations of the clinic, ensuring support staff is following policies and procedures while delivering high quality care, manages in-reach and outreach campaigns to increase patient demand, support the short and long-term growth strategies of the health center.The ideal candidate will perform the following essential duties.

· Executes patient growth for meeting clinic goals.

· Responsible for establishing protocols around patient scheduling

· General knowledge of insurance programs such as Medi-Cal, Medicare, Covered California and other programs

· Understanding clinic sliding fee schedule for uninsured patients and follows clinic protocols

· Builds cohesive and collaborative relationships with providers and support staff.

· Identify areas for improvement and provides solution-focused feedback

· Responsible for patient satisfaction surveysannually

· Overseeing front office compliance to ensure clinic remains in good standing with regulatory agencies.

· Responsible for clinic audits, private and governmental agency inquiries into clinic functions and provides responses to audit findings in a timely manner

· Manages and directs front office

Experience and Qualification:

· At least 3 - 5 years’ experience in healthcare delivery systems, nonprofit community clinic preferred

· Experience working in heavily regulated health care environment, Federally Qualified Health Centers (FQHC) experience preferred.

· Knowledge of electronic health records (EHR), eClinical Works preferred

· California Certified Enroller preferred or willing to become certified within 90 days of hire

· Above average English oral and written communication and interpersonal skills, with the ability to engage with patients,and external stakeholders.

Education and Experience Knowledge:

· A degree in public administration, public health, business administration, health care administration and other related health care field helpful.

· Other language skills desirable: Chinese, Spanish.

Benefits: Paid-Time-Off (PTO), Health Care, Dental, Life Insurance, Retirement Plan