Job Description
One of our Prominent clients, engaged in Elevator industry is looking for a Administrative Assistant role in San Leandro, CA 94577
Job title:: Administrative Assistant
Duration:: 3 Months - CONTRACT
Location:: San Leandro, CA 94577 (ONSITE)
Shift:: 1st Shift - Monday - Friday (7:30AM - 4:30PM)
Essential Functions
- Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
- Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
- Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
- Tracks Operations systems and tool audits.
- Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
- Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
- Assigns tickets to mechanics, as needed.
Qualifications
- Three to six months related experience and/or training in basic business administration.
- Strong customer service experience and abilities are required. Effective verbal and written communication skills are required.
- Oracle database knowledge
- Must be organized and detail-oriented to manage multiple projects. Some elevator administrative work preferred