Local Contract CMA - Clinic

Job Description

DT-Healthcare Staffing is seeking a CMA Clinic for a local contract job in Santa Fe, New Mexico.

Job Description & Requirements

• Specialty: Clinic
• Discipline: CMA
• Start Date: 09/01/2025
• Duration: 52 weeks
• 40 hours per week
• Shift: 8 hours, days
• Employment Type: Local Contract

Medical Support Staff – Federal Facility (1-Year Contract)
Santa Fe Indian Health Center – Santa Fe, NM
Full-Time | Monday–Friday, 8:00 AM – 4:30 PM
Target Start: August/September (based on background clearance)

DT-Trak Consulting is hiring
We’re seeking six (6) Medical Support Staff to join our team at the Santa Fe Indian Health Center, a federal facility operated by the Indian Health Service (IHS). This is a 1-year contract role supporting the Purchase & Referred Care (PRC) program.

Key Responsibilities:

• Review patient information to determine eligibility based on service area, tribal membership, and residency.
• Evaluate and verify alternative patient resources (Medicare, Medicaid, VA, private insurance).
• Manage and review health records (paper/electronic), and track patient visits and discharges for referral/payment purposes.
• Prepare and send denial letters; maintain denial and appeal documentation.
• Process incoming and outgoing mail; manage correspondence related to reconsideration requests.
• Collaborate with medical staff to ensure complete documentation for referrals.
• Follow up on pending referrals and ensure accurate data entry in automated systems.
• Provide clerical support, generate reports, and assist with case monitoring.
• Deliver excellent customer service and direct inquiries appropriately.
• Organize and maintain program file systems.
• Respond to incoming communications (fax, mail, email) promptly and professionally.
• Monitor office supplies and equipment; coordinate maintenance and reordering.
• Participate in staff meetings and training; take and distribute meeting notes.
• Assist with student eligibility forms and document completion.
• Coordinate benefits and assist with explanation of benefits for patients, vendors, and providers.
• Reconcile and manage Purchase Orders; ensure timely provider payments.
• Educate patients, providers, and community partners on PRC processes and guidelines.
• Maintain confidentiality and compliance with HIPAA and the Privacy Act of 1974.
• Ensure workstation cleanliness and adherence to infection control and safety policies.

Required Skills & Qualifications:

• Basic knowledge of medical terminology
• Experience with medical billing and coordination of benefits
• Proficiency in Microsoft Excel and other MS Office programs (Word, Outlook)
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Familiarity with CPT, HCPCS, and ICD-10 coding is a plus
• Previous experience in a federal or tribal healthcare setting is preferred

Location:

Santa Fe Indian Health Center
1700 Cerrillos Road
Santa Fe, NM 87505

How to Apply:

Please send your resume or questions to:

Basic knowledge of medical terminology\n\nExperience with medical billing and coordination of benefits\n\nProficiency in Microsoft Excel and other MS Office programs (Word, Outlook)\n\nStrong communication and interpersonal skills\n\nAbility to work independently and as part of a team\n\nFamiliarity with CPT, HCPCS, and ICD-10 coding is a plus\n\nPrevious experience in a federal or tribal healthcare setting is preferred

Benefits

• Referral bonus
• Weekly pay
• Holiday Pay
• Medical benefits
• Dental benefits
• Vision benefits