Post Closing Recording Department Manager

Job Description

Job DescriptionDescription:

This position offers an exciting opportunity to join our dynamic Post-Closing team in a fast-paced, detail-driven environment. The Post-Closing Recording Manager plays a critical role in ensuring the timely and accurate recording of real estate documents while supporting both internal teams and external clients. This role is essential to delivering a seamless real estate experience by driving operational excellence, compliance, and continuous process improvement.

The ideal candidate is a hands-on leader with strong organizational skills, a deep understanding of post-closing and recording processes, and the ability to manage priorities in a high-volume setting. You will be responsible for overseeing daily operations, maintaining service-level expectations, and leading a team focused on accuracy, efficiency, and exceptional customer service.

Key Responsibilities

• Manage the day-to-day operations of the post-closing recording team, including workflow oversight, task assignment, and performance monitoring
• Stay current on county and state recording requirements and ensure team compliance with all applicable guidelines and changes
• Oversee the daily intake, review, quality control, and recording of executed documents across various real estate transaction types
• Ensure documents are recorded accurately and within established turnaround times, maintaining a pipeline of fewer than 10 business days
• Monitor, analyze, and report daily, weekly, and monthly inventory metrics to ensure accuracy, productivity, and workload balance
• Identify bottlenecks, trends, and opportunities for process improvement to enhance efficiency and reduce risk
• Serve as a point of escalation for complex recording issues, rejected documents, and county-related challenges
• Partner cross-functionally with closing, escrow, underwriting, and customer-facing teams to resolve issues and meet client expectations
• Train, coach, and mentor recording staff to promote professional development and consistent performance standards
  

Requirements:

Qualifications:

• Prior managerial experience
• Prior E-Recording experience
• Minimum 2 years industry experience in mortgage, escrow, title
• Minimum 3 years working with Microsoft Outlook, Word, Excel, and Adobe Reader
• Prior experience in post-closing, recording, or title operations within the real estate industry
• Proven leadership or supervisory experience in a high-volume operational environment
• Strong working knowledge of county and state recording requirements
• Exceptional attention to detail and quality control skills
• Ability to manage multiple priorities while meeting strict deadlines
• Strong analytical, reporting, and problem-solving abilities
• Excellent communication and customer service skills
• Proficiency with title production systems and document management platforms

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected.