Customer Service/Project Support

Job Description

Job Description

Pittsburgh area company in need of project support for their upcoming summer program. The selected candidates will be the main point of contact with participants involved with the program and will be responsible for keeping accurate records of time and attendance.

Duties to include:

· Verify that all initial paperwork related to program participation and payroll processing is accurately completed and entered into project database.

· Be proactive in ensuring time has been entered into time and attendance

· Verify accuracy of hours entered and proactively contact provider if no time has been entered

· Answer all questions from providers and youth regarding their time entry

· Answer payroll questions from youth and parents

Requirements:

· Exceptionally organized with excellent attention to detail

· Professional verbal and written customer service skills

· Proficient MSOffice skills with ability to learn new systems

· Troubleshooter and problem solver

· Team player willing to assist where needed

NOTE: This is a 3-4 month assignment.