Quality Assurance Technician
Job Description
Job Description
Do you have a keen eye for detail and a passion for quality?
If you enjoy hands-on work, problem-solving, and collaborating across teams to ensure products meet the highest standards, we want to meet you!
As a Quality Technician I at Bath Fitter's Tennessee Plant, you'll play a critical role in protecting product quality and customer satisfaction. You'll be responsible for inspecting products and materials, investigating customer complaints, supporting audits, and driving continuous improvement across our manufacturing operations.
What's in it for you?
- Full-time evening shift position (Monday-Friday, 3:00pm-11:30pm)
- Hourly compensation + shift differential
- Group insurance (Medical, Dental, Vision, plus ancillary options)
- 401K Profit Sharing
- Paid Holidays and Paid Time Off
- Employee discounts & Employee Assistance Program
- Opportunities for career growth and internal promotion
- Free on-site gym access & subsidized meals at our in-house bistro
- Be part of a company certified as a Great Place to Work® for 5 years in a row
In this role, you will:
- Analyze returned products and prepare detailed quality reports
- Inspect products to verify compliance with specifications, quality standards, and shipping requirements
- Investigate and validate customer complaints and quality issues
- Conduct product and process audits per established procedures
- Test products, materials, cleaners, and received merchandise
- Verify nonconformities are corrected and corrective actions are sustained
- Calibrate and operate measurement and inspection equipment
- Support departments with quality-related questions and guidance
- Participate in and lead continuous improvement initiatives using tools such as Kaizen and PDCA
- Facilitate root-cause analysis and guide corrective/preventive actions
- Contribute to the development and maintenance of the Quality Management System (QMS), including SOPs and standard work
- Monitor return-rate trends and collaborate cross-functionally to prevent recurrence
- Represent the Quality department in production and cross-department meetings
- Provide training and coaching on quality standards as needed
- Follow all Bath Fitter policies, procedures, and safety requirements
We are looking for someone with:
- High school diploma or GED (Associate's degree preferred)
- 18 months to 3 years of experience in a quality, inspection, or manufacturing-related role
- Strong attention to detail and high visual awareness
- Experience with measurement tools and calibration systems
- Ability to work in a fast-paced environment with minimal supervision
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office; ERP experience (Navision) is an asset
- Knowledge of Lean Manufacturing and Six Sigma principles (a plus)
- Strong time management, organization, and follow-through
- Ability to lift up to 50 lbs regularly and occasionally up to 100 lbs, with standing and walking throughout the shift
- Reliable attendance and a strong sense of accountability
About Us
Bath Fitter is the first choice, industry leader in bathroom renovations, and has been manufacturing and installing premium-quality acrylic bathtubs and seamless wall systems since 1984. With locations across the U.S., Canada, and Europe, Bath Fitter is proud to be certified as a Great Place to Work® for 5 years in a row!
Join the Bath Fitter team and be part of a workplace that values safety, teamwork, and growth.
Apply today to join the Bath Fitter 2nd shift Quality team!
At Bath Fitter's corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request.
Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person.
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$22.00 - $24.00 / Hourly + $3.00/hour differential, increase after 3 months.
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