Job Description
Job Description
Job Title: Service Coordinator
Job Type: Direct Hire
Location: West Valley City, Utah (Fully on-site)
Shift: 1st, M-F
Pay: $20-23/hour
Essential Job Duties & Responsibilities:
- Upload or develop RMA templates to maintain standardized processing procedures.
- Receive and inspect incoming damaged or defective inventory.
- Create and manage RMAs within Oracle E-Business Suite (EBS).
- Track RMA receipts and shipments, ensuring accuracy and completeness of all transactions.
- Investigate and resolve discrepancies in RMA transactions.
- Prepare and generate shipping labels for outbound RMAs to vendors.
- Clean, package, and prepare repaired or replaced equipment for redistribution.
- Oversee the refurbishment team’s workflow and establish daily priorities to ensure timely processing.
Qualifications & Requirements:
- High school diploma or equivalent; associate degree or higher preferred.
- Experience with Oracle EBS or similar ERP systems is strongly preferred.
- Prior experience in inventory management, logistics, or service coordination required.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent communication and problem-solving skills.
- Ability to lift up to 50lbs.
- Standing or walking for extended periods may be required.
Company DescriptionStaffing Agency
Company Description
Staffing Agency