Job Description
Job DescriptionSalary: $60,000-70,000 per annum
Manager, State Partnerships & Strategy
The Manager, State Partnerships & Strategy, will provide dedicated consulting support to assigned state organizations and their staff to help develop and achieve state-specific goals and objectives. The position will act as a positive and proactive liaison between state organizations and the section, facilitating strong collaboration, efficient communication, and measurable results.
This position will report to the Director, State Partnerships & Strategy (DSPS).
This position will close on January 20, 2026 unless further extended by the USTA Southern Executive Director.
Essential Job Functions
- Build a culture of collaboration between state and section staff, leveraging a deep understanding and appreciation of the dynamics of a decentralized field organization. Provide continuous support in achieving key objectives and enhancing tennis operations at the State level.
- Travel regularly to state associations to build core relationships, visit tennis facilities, and attend local programming and events.
- Proactively identify and share best practices across the section, but also from other relevant sporting teams/leagues, NGBs, industries and non-profits, as appropriate.
- Create and routinely update detailed case studies around Section best practices, including key success metrics and supporting documentation.
- Assist in identifying key business tactics, defining relevant KPIs, and building financial models in support of Section and state strategic planning.
- Support States with the planning, execution, and evaluation of key initiatives and events, ensuring that organizational needs are met effectively.
- Research, develop and present insightful content at relevant meetings and workshops.
- Perform other duties as assigned by the DSPS or Executive Director.
Education and Experience
- Bachelors Degree (required)
- Minimum 5 years of professional experience, preferably in management consulting and/or with direct responsibility for client/account management (required)
- Computer proficiency in MS Outlook, Word, Excel, and Power Point (required)
- Proficiency in Microsoft Suite & G-Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms), and virtual meeting platforms such as Zoom & Google Meet (preferred)
- Safe Play Certified, or ability to be certified within 30 days of employment (required)
Competencies
- High degree of professional credibility and personal charisma, with ability to command the respect of state staff and volunteer leadership.
- Action-oriented and able to manage multiple priorities efficiently and effectively.
- Strong qualitative and quantitative analysis, with ability to keenly identify and diplomatically articulate both challenges and opportunities.
- Demonstrated experience in training, customer service management and innovation.
- Exemplary verbal, written, and presentation communication skills.
Working Conditions
- Office Headquarters: Peachtree Corners, GA
- Hours of Work: Office hours are Monday through Friday, 9:00 AM to 5:00 PM but requires hours outside of the core business hours.
- Work Environment: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to move around while offsite; use hands to finger and reach with hands and arms. The position requires the lifting (of up to 15 pounds) at times. In-office positions currently operate in a hybrid office/home setting which allows flexibility to work from home 1-2 times per week, contingent on supervisor approval. Hybrid schedule is subject to change in the future. Occasionally attends events and may be exposed to outside weather.
- Travel Requirements: The position requires travel including but not limited to meetings, workshops and other USTA-related events.
- FLSA Status: Exempt
Workplace Policies and Agreements
- USTA Southern is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
- USTA Southern is an at-will employer and complies with applicable state laws as required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- New employees are required to be "fully-vaccinated," as defined per USTA Southern COVID-19 Vaccination Policy. Exception: Employees in need of an exemption for a medical or religious belief may complete a "Request for Accommodation" form, to be reviewed by the USTA Southern Human Resources Committee.