Client Service Associate - Travel (Remote)

Job Description

Job Description

We are looking for motivated and service-oriented individuals to join our growing travel team as a Client Service Associate – Travel. In this role, you will assist clients with travel planning, provide excellent customer service, and help coordinate memorable travel experiences.

This opportunity is ideal for individuals who enjoy working with people, have an interest in travel, and are looking for a flexible, remote role that can be done from home.

Key Responsibilities

• Assist clients with researching and planning travel experiences including cruises, tours, and vacation packages

• Provide exceptional customer service throughout the booking process

• Communicate with travel suppliers to coordinate reservations and travel details

• Maintain accurate client records and booking information

• Share travel promotions, updates, and destination information with clients

• Support clients before, during, and after their travel as needed

Qualifications

• Strong communication and interpersonal skills

• Customer service or hospitality experience preferred but not required

• Comfortable using email, social media, and basic online tools

• Organized and detail-oriented

• Self-motivated and able to work independently

• Interest in travel and helping others plan memorable experiences

What We Offer

• Remote work environment

• Flexible schedule

• Access to travel industry training and ongoing support

• Opportunity to build experience in the travel industry

• Travel industry perks and supplier discounts (when available)